Privacy Policy

Choo Choo Casino is committed to protecting your privacy. This Privacy Policy outlines the information we collect, how we use it, and how we protect it. By using our services, you agree to the collection and use of your information as described in this Privacy Policy.

1. Information We Collect

We collect information from you when you use our website or mobile app, register for an account, make a deposit, or participate in our games. The information we collect may include:

- Personal Information: such as your name, email address, phone number, date of birth, and mailing address.

- Financial Information: such as your credit card details, bank account information, and transaction history.

- Technical Information: such as your IP address, device information, browser type, and operating system.

- Usage Data: such as the pages you visit, the games you play, and the time you spend on our platform.

2. How We Use Your Information

We use the information we collect for the following purposes:

- To provide you with our services and improve your gaming experience.

- To process your transactions and verify your identity.

- To communicate with you about promotions, updates, and new features.

- To prevent fraud and ensure compliance with our Terms and Conditions.

- To analyze how you interact with our platform and make improvements.

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted partners who assist us in delivering our services, such as payment processors, marketing agencies, and data analytics providers. We may also disclose your information when required by law or to protect our rights.

4. Security Measures

We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. This includes using encryption, firewalls, and access controls to safeguard your data. However, no security measures are completely foolproof, and we cannot guarantee the security of your information.

5. Cookies and Similar Technologies

We use cookies and similar technologies to enhance your experience on our platform. Cookies are small files stored on your device that help us remember your preferences, analyze your usage patterns, and personalize your content. By using our services, you consent to the use of cookies in accordance with our Cookie Policy.

6. Data Retention

We retain your information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. We may also retain and use your information to comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we will securely dispose of it.

7. Your Rights

You have the right to access, correct, or delete your personal information at any time. You can also choose to opt out of receiving promotional emails and marketing communications from us. To exercise your rights or make a privacy-related request, please contact us using the information provided at the end of this Privacy Policy.

8. Children's Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect personal information from minors, and we take steps to verify the age of our users. If you are a parent or guardian and believe that your child has provided us with their personal information, please contact us immediately.

9. Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on our website, and we encourage you to review this policy periodically. Your continued use of our services after the changes have been made will constitute your acceptance of the updated Privacy Policy.

10. Contact Us

If you have any questions, concerns, or feedback about our Privacy Policy, please contact us at [email protected] or by mail at Choo Choo Casino.